Why do we collect information?
We collect non-personal and personal information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or any business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we collect information?
When you subscribe or comment or create a profile or conduct a transaction on our website (or any other form where you provide your details for the purpose of subscribing, commenting, creating a profile or making a transaction on the website), as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We implement security procedures when you access your information or when you place an order such as asking for a password.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
How is information stored?
Data is stored on secure servers behind a firewall.
All direct payment gateways offered by this platform adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
The information collected may be stored for as long as is necessary to provide services, communication, and analysis of the data.
When do we collect information?
We collect information from you when you register on our site, place an order, purchase, subscribe to a newsletter, fill out a form, comment or enter information on our site, blog or app.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)
Type of information
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, Nickname, username, phone number, mailing address, email, password, communications); payment details (may include Paypal, payment gateway or credit card information), comments, feedback, product reviews, recommendations, and personal profile. These details are to help you with your experience on this website and to help us perform the services of the website.
In addition we may use “cookies” to collect identifiable information to tailor website configuration to your needs and preferences.
Do we use 'cookies'?
• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Keep track of advertisements.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off it will/may turn off some of the features of the site.
We may disclose your personal information if we are required by law to do so or if you violate our User Agreement. By using this site you agree to our User Agreement. To read our User Agreement in its entirety, click here.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice (unless required to by law). This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. You may view their page: https://support.google.com/adwordspolicy/answer/1316548?hl=en
We may use Google AdSense Advertising on our website. You may view their page: https://policies.google.com/technologies/partner-sites
We may implement or have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
• By emailing us
• By logging in to your account (this option is currently disabled as we do not have a member area)
• Through on-site contact form submission
How does our site handle Do Not Track signals?
We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It's also important to note that we allow third-party behavioural tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
How do we communicate with site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed (hopefully this won’t be necessary as hopefully if you buy something you will pay for it), to poll your opinions through surveys or questionnaires (rarely or never), to send updates about our company, to send updates of Ohroara’s activity (e.g. news about the release of a new album or e.g. posting of a blog/video) or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, or postal mail.
We do not spam, sell or rent visitor/subscriber/commenter email addresses.
CAN SPAM Act
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honour opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- we will notify the user concerned via email as soon as practicable after the breach has been detected
- or we will notify the user concerned via in-site notification as soon as practicable after the breach has been detected.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. Please act peacefully; just message us if you wish to change your information with us as described in detail below.
Access, amendments and withdrawals of your contact or personal information
If at any time you would like to unsubscribe from receiving future emails, you can email us at email@example.com or submit a contact form via the website and we will remove your email from our list.
If you don’t want us to process your data anymore, you can withdraw your consent. To do this please contact us at firstname.lastname@example.org or submit a contact form via the website.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us through the avenues given below.
Submit a website contact form on:
Email Ohroara at:
64 Phillip Pde
Deception Bay, QLD 4508
This address is a site headquarters and is not the residence of Ohroara. It may however be the address of loyal guard dogs. Have a beautiful day.
Last Edited on 5-07-2018